Frequently Asked Questions

General Questions

What is Medizyine?

Medizyine is an online platform where you can conveniently purchase prescription and over-the-counter medicines, wellness products, and health essentials from the comfort of your home.

How do I place an order on Medizyine?

Simply create an account, browse our wide range of products, add items to your cart, and proceed to checkout. You can also upload your prescription if required.

Do I need a prescription to order medicines?

For prescription-only medicines, you must upload a valid prescription during the order process. Non-prescription items can be purchased without one.

PAYMENT

What payment methods are accepted?

We accept credit/debit cards, net banking, digital wallets, and cash on delivery (where available).

Are there any additional charges for delivery?

Delivery charges may apply depending on your location and order value. Orders above a certain amount may qualify for free shipping.

Shipping and Delivery

How long does delivery take?

Delivery times vary based on your location, but most orders are delivered within 2-4 Working days in USA Only.

Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking link via email or SMS to monitor the delivery status.

Do you deliver medicines to remote areas?

We strive to deliver across most locations in the USA. Check our delivery coverage during checkout.

Product Queries

Are the medicines on Medizyine genuine?

Yes, we only source medicines from licensed manufacturers and distributors to ensure their authenticity and quality.

Can I find health supplements on Medizyine?

Yes, we offer a wide range of health supplements, vitamins, and wellness products.

Customer Support

How do I contact Medizyine for support?

You can reach us via email, live chat, or our customer care hotline. Visit our Contact Us page for more details.

What are your customer service hours?

Our support team is available 24/7 to assist you with any queries or concerns.
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